Terms and ConditionsJasmine PorschaLink UK – Updated Monday 19th November, 2012

1 .Definitions
“Buyer” Customer
“Seller” Jasmine PorschaLink UK
“Goods” Means the article or things or any of them described on the invoice

2. Buyer’s Order
a) These terms and conditions apply to all contracts of sale by the Seller unless, varied by authorised representatives of the parties. The placing of an order for Goods (and/or services) herein and/or acceptance of such Goods (and/or services) shall be deemed to be acceptance of these conditions not withstanding any other conditions which may be set out in or referred to in any invitation to quote or in an order.
b) These terms and conditions alone are the terms and conditions of the agreement between the parties and supersede all prior dealings, negotiations, representations or agreements whether written or oral expressed or implied. No variation of or addition to these terms and conditions shall be effective unless by authorised representatives of the parties.

3. Warranty
a) New Goods – All new Goods carry their manufactures standard warranty. 
b) Used Goods – All used Goods with the exception of excluded items listed in ii) shall carry a 30day, from date of the Buyer receipt, limited warranty.
i) Limitations to Warranty – 
The Sellers liability only goes so far as to the replacement of the Goods with the same or equivalent item or the refund of the amount paid. The decision to refund is at the discretion of the Seller.
Engines are only covered providing that all drive belts have been replaced with new O.E specification items. All belt tensioners and idlers have been inspected and replaced as necessary. New engine oil and filter to O.E. specification has been installed in the engine.
All gearboxes must have new oil fitted to O.E. specification.
No costs for labour or any other incurred costs what so ever will be covered.
Any Goods being claimed for must be presented to the Seller before a claim can be dealt with.
ii) Excluded Goods –
Any Goods used for Racing, Track day use or any form of Motor sport is expressly excluded.
All body glass including – Windscreens, rear windows, Side windows, Headlight glass, and any lamp glass.
All mirrors.
Brake pads.
All tyres.
All exhaust components.
Any Goods with evidence of damage caused by accident damage, incorrect fitment or incorrect use.
Any Goods failing due to an associated sub system failure.

4. Delivery and Acceptance of Delivery
a) Suggested delivery times and promise of delivery are made in good faith and every effort will be made to keep to delivery times/dates given, but time and place of delivery shall not be the essence of this contract and the seller shall not be liable for any loss caused through delay or failure to deliver.
b) Acceptance of Delivery – It is the responsibility of the Buyer to inspect the package on delivery. If any damage is evident the Buyer should reject the package or sign “DAMAGED”. The buyer must be aware that any package signed for cannot retrospectively be claimed against if it is damaged. Once a package is signed for all transport liability ends.
c) If the Buyer fails to take delivery of the Goods or any part thereof at the time/date agreed for delivery then the Seller shall be entitled to cancel or suspend such delivery and all other outstanding deliveries and to charge the Buyer with loss suffered.
d) Redelivery will be at the Buyers expense.
e) Delivery charges do not include any customs or clearance duties, taxes or fees.  Nor are Jasmine PorschaLink responsible for any of these charges.

5. Packing
a) The Goods will be packed by the seller prior to dispatch by a hired carrier. This cost unless otherwise stated is included in the carriage cost. This includes all materials used to package the goods.
b) The Seller shall not be liable for any damage or consequential loss of any kind whatsoever which may be caused to any goods at any time prior to receipt by the Buyer arising out of the absence of packing or protection or out of inadequate or faulty packing when delivered by a hired carrier.

6. Return of Goods
a) No new, Special Order Goods can be returned with out exception. All special order items are notified at the point of sale.
b) Goods may be returned for a refund. however where goods have been correctly supplied and are suitable for their purpose a restocking fee of 25% of the value of the goods will be applied. This excludes Special order Goods. (See 6.a)
c) All returned goods must be in their original packaging and presented with a copy of the original invoice.
d) Any new part that has been fitted cannot be returned for a refund.
e) No refund of carriage charges as stated on the original sales invoice will be reimbursed for any returned Goods.
f) Buyer is responsible for all return Postage costs and any replacement Postage costs.
g) All returns must be requested within 7 days of receipt of order.

7.Exchange Goods
a) All goods returned for exchange under the refurbished Goods program are sent at the customers cost.
b) Exchange Goods that are damaged due to accident damage or maltreatment will not be accepted for exchange. Where a surcharge has been applied this would not be refunded.
c) The decision to accept goods for exchange is the Sellers and the Sellers decision is final.
d) All exchange goods must be presented with in 1 calendar month from the date of dispatch from the Seller in order to receive a refund of the surcharge.
e) All surcharges are subject to VAT. All surcharge refunds have the VAT amount added.
f) All exchange goods must be returned with the surcharge Form sent with the refurbished Goods.

8.  Free Delivery
a) All items for sale on our website are priced to include VAT and carriage charges within the UK.  The price on the website is the total price, whereas your actual invoice will show a breakdown of net goods, carriage and VAT where applicable.
b) Any refunds for returned goods are worked out using the following principle: net price of goods less 25% restocking charge plus VAT.  Under no circumstances will the original postage costs be refunded unless the item is damaged, not fit for purpose or incorrectly supplied.
c) The buyer is responsible for all return carriage costs incurred.

9. Ownership
a) Ownership in the Goods will not pass to the Buyer until the Buyer has paid the full price owing and all such other amounts arising under this or any other contract and on any account whatsoever to the Seller for all Goods supplied to the Buyer at any time and from the time of delivery until payment as aforesaid is made the goods shall be at the risk of the Buyer who shall be solely responsible for their custody and maintenance as if he were the owner.

10. Consequential Loss
a) Not withstanding anything contained herein the Seller shall not be liable, under any circumstances for loss of profits, use of goodwill or for delay in delivery or for any direct or indirect or consequential loss of any kind whatsoever whether caused by negligence or otherwise, howsoever and all conditions and warranties whether expressed or implied are hereby excluded save only those by statute may not be excluded.

Please call us on 01 282 697171 or e-mail info@jasmine-porschalink.co.uk for further information.